If you feel you are in immediate danger, call 911.
24-Hour Crisis Hotline (575) 758-9888
Please call if you or someone you love needs help.
CAV Offices are located at:
945 Salazar Road
Taos, NM 87571 - call for directions or Click here for map
Office: (575) 758-8082
Fax: (575) 758-4051
Toll-Free: during business hours 1-888-758-8082
Offices are open: Monday - Friday, 8:00 am - 5:00 pm MST
Crisis Hotline available 24/7/365 (575) 758-9888 (collect calls accepted)
1103 Paseo del Pueblo Sur
Taos, NM 87571 - Click here for map
Thrift Store Phone: (575) 751-4824
Questions about what you can donate? Please call us!
Store Hours: -Tuesday through Saturday, 10:00 am - 6:00 pm
Donation Days and Hours: Tuesday, Thursday and Saturday, 10:00 am - 6:00 pm
To insure integrity and respect among employees and clients, CAV maintains a policy of open communication about how we conduct our business. Conflict results when there is little or no communication or follow-up action on complaints and questions. Retaliating or discriminating against a client for complaining or participating in an investigation about workplace harassment is prohibited. If a client believes s/he has been retaliated against, the client should use the grievance process and seek resolution.
If a CAV client feels that s/he has been treated unfairly, the following procedure is available to them:
If the client feels the discussion with the employee has not resolved the issue or if the nature of the problem makes it inappropriate to openly confront the employee the client may:
If the problem is not resolved within 10 days or the outcome is not satisfactory, the client may: